Delpa Commerce: shipping logistics management for eCommerce and retail
Centralize orders, shipments, and tracking in one place
150K+
Orders/month
25+
Integrations
99.8%
Uptime
Manage orders, shipments, and tracking from one place. No technical friction or scattered tools. Full control of your deliveries, today.
Delpa Commerce: shipping logistics management for eCommerce and retail
Centralize orders, shipments, and tracking in one place
150K+
Orders/month
25+
Integrations
99.8%
Uptime
What problem does Delpa Commerce solve?
Managing shipments shouldn't be a fragmented process
Delpa Commerce eliminates dispersion between couriers, platforms, and systems. It centralizes the entire shipping operation, reduces manual errors, and improves the customer experience by providing clear and proactive information at every stage of the order.
Delpa Commerce centralizes the entire logistics operation into a single platform.
Manual order management
Multiple courier portals
Lack of status visibility
Informed-deprived customers
How does Delpa Commerce work?
From order to dispatch, friction-free
Order reception
Orders from your eCommerce
Smart assignment
The best courier based on destination
Tracking and notifications
Real-time customer updates
Automated process
How does Delpa Commerce work?
From order to dispatch, friction-free
A complete workflow that eliminates manual tasks and accelerates your deliveries
1
Order reception
Automatically receive orders from online stores and marketplaces.
Direct platform integration
Automatic data validation
Multi-channel consolidation
2
Smart assignment
Select the most convenient shipping provider based on rules, costs, and times.
Configurable rules engine
Live rate comparison
SLA-based prioritization
3
Tracking and notifications
Manage dispatches, tracking, and notifications from a single panel.
Public tracking portal
Multi-channel notifications
Delivery confirmation
Need a solution even more tailored to your company?
Complete features
Core Capabilities
Everything you need to manage shipments
Key features of Delpa Commerce
Manage with your own accounts
Use your contracts and rates with couriers, combined with Delpa Suite technology.
Multiple shipping options
Native connection with different providers to always choose the best option based on cost, transit, and coverage.
Operations centralization
Manage the entire shipping flow, from order to delivery, in a single operational view.
Flexible shipment creation
Integrate orders via API, plugins, bulk upload, or manual entry, according to your business model.
Proactive tracking and notifications
Automatic notifications via email or WhatsApp and a personalized tracking page for the end customer.
Shipping reports and analytics
Access compliance, time, and cost reports to optimize each shipment and provider.
Rate comparison
Real-time quotes from multiple couriers to choose the most cost-effective option.
Flexible rules engine
Define custom assignment criteria based on zones, products, urgency, or costs.
Native integrations
Pre-built connectors for Shopify, WooCommerce, Magento, Vtex, Mercado Libre, and more.
Exception management
Automated workflows for returns, rescheduling, and claims with full traceability.
Automated notifications
Proactive communication with customers via email, SMS, and WhatsApp at every shipping stage.
Automated documentation
Generate labels, shipping guides, and export documents without manual intervention.
For your type of operation
Direct eCommerce
Manage high order volumes, reduce post-sale inquiries, and improve the delivery experience.
-40% time in order management
Omnichannel Retail
Centralize shipments from physical stores, warehouses, and dark-stores on a single platform.
+45% operational efficiency
Multi-courier Operations
Control performance, costs, and SLA of each shipping provider.
+60% orders processed/day
Use Cases
Designed for your type of operation
Regardless of your business model, Delpa Commerce adapts to your needs
Direct eCommerce
Manage high order volumes, reduce post-sale inquiries, and improve the delivery experience.
TYPICAL SCENARIOS:
- Shopify, WooCommerce, Magento stores
- High frequency of small shipments (B2C)
- Multiple couriers by zone
- Public tracking for customers
EXPECTED RESULTS:
-40% time in order management
+30% customer satisfaction
-25% support costs
Omnichannel Retail
Centralize shipments from physical stores, warehouses, and dark-stores on a single platform.
TYPICAL SCENARIOS:
- Ship from store and click & collect
- Multi-warehouse inventory
- Physical store returns
- Unified online/offline experience
EXPECTED RESULTS:
+45% operational efficiency
-30% stock in transit
+50% in-store pickup rate
Multi-courier Operations
Control performance, costs, and SLA of each shipping provider.
TYPICAL SCENARIOS:
- Sales on Mercado Libre, Amazon, etc.
- Multi-channel order consolidation
- Centralized fulfillment
- Status sync per channel
EXPECTED RESULTS:
+60% orders processed/day
-50% assignment errors
+35% dispatch speed
Measurable Impact
-40%
Operational costs
+35%
Customer satisfaction
2x
Speed
98%
OTIF
Measurable Impact
Direct impact on shipping logistics
Results you will see in your operation
Fewer errors and shipping rework
Up to 30% less time spent on manual order management and courier coordination.
-30%
Better visibility for customers and internal teams
Synchronized information to empower your team and improve the post-purchase experience.
+25%
Shipping cost optimization
Reduce operating expenses through automated processes that eliminate errors and optimize rates.
1.5x more savings
Improved delivery times and compliance
Automation and smart selection to accelerate dispatch and ensure on-time deliveries.
98% OTIF
Additional Operational Impacts
Benefits our customers experience beyond the metrics
Eliminates repetitive manual tasks
Real-time visibility of the entire operation
Reduction in customer inquiries about shipping status
Better courier negotiation through consolidated volume
Data to optimize costs and delivery times
Scalability without hiring more operational staff
Connected ecosystem
Native integrations and Delpa modules
Connect your eCommerce, couriers, and other suite modules in minutes
eCommerce Platforms
Couriers and carriers
+20 additional couriers available depending on the region
Other Delpa Suite modules
DelpaRoute
Manage routes, control your fleet, and optimize every delivery in real-time.
DelpaCore
Smart Fulfillment: manage inventory and accelerate deliveries.
DelpaHub
Sync inventory, update prices, and centralize orders from all your channels.
Can't find your platform? We can create custom integrations via API.
Available now
Simplify and scale your shipping logistics
Start managing your orders centrally. No complex implementations, no drastic changes to your operation.
48 hours
To be up and running
No setup
Implementation cost
30 days
Trial with no commitment
💳 All payment methods accepted • 🔒 Secure and encrypted data • 🚀 Technical support included
Request a Demo
No commitment. Response within 24 hours.